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1) Go to our Online RMA form to create and obtain RMA Number.
2) Pack the items securely in a box and ship Abrams products freight prepaid to the below address:
Abrams Repair Center
4716 New Utrecht Ave
Brooklyn, NY 11219
3) A copy of the sales receipt must be returned with the defective unit to qualify for warranty coverage from date of purchase.
4) Write the RMA number on the outside of the box and write Warranty – Exchange.
5) Include a short statement explaining the problem.
6) Include your name, address, and day-time telephone number.
7) Abrams Manufacturing will, via UPS, ship back the repaired unit freight prepaid, usually within a few days.